The risky attitude trap: How does your organisation think about community?
We want to keep flying under the radar. Is this a community relations strategy that you've encountered? Sure, it's a legitimate strategy. You follow the rules, meet the minimum requirements, do business without ruffling too many feathers and avoid attracting...
How do you regain someone’s trust?
Trusting relationships are an essential ingredient of any organisation. The challenge is: Trust is hard-won, easily lost, and even harder to rebuild. Especially in the world today. It's clear we're grappling with a trust issue - here in Australia and across the...
To trust or not to trust, that is the question
It is no secret that trust is at the heart of building and maintaining social license for projects. So, how can we build stakeholder trust, in a distrusting world? Consider these three strategies.
Is your infrastructure project realising its social potential?
Infrastructure projects are hosted by communities, for societal benefit – so for the business case to stack up, by definition our projects need to deliver not just economic value, but social value too. So, I have to ask – is your infrastructure project really realising its greatest social potential?
Six common strategy pitfalls and how to avoid them
The odds are against you in strategy execution – so set yourself up for success during strategy development. You can avoid these six issues that I often see by reflecting on some key questions and corrective actions.